How can I download Pega 7.2 Update Package from PDN?
I want to download Pega 7.2 Update Package to be able to update our current installation of Pega 7.1.4. How can I download this from PDN? (I have already requested for the same download from PDN->Downloads->Pega 7 Platform Update)
Pegasystems Inc.
GB
Hi Arvind,
I have contacted our Partner Enablement SPOC for the Pega 7.2 update package, but I was told that only complete installation pack of 7.2 can be provided. If only Update Package is needed, then that can be downloaded from PDN. Hence I requested that at https://community.pega.com/support/software-downloads but no response/outcome yet. Can you help on that?
Pegasystems Inc.
GB
Mridul,
I checked in our media distribution system and I can see a request from you for 7.2 dated 22/02/16, is this the correct request? The status suggests that this has been processed and delivered. Did you not receive and email with download details?
Can you try going to this link and seeing if you have any downloads available:
Pegasystems Inc.
GB
Hi Mark,
Thanks for your response. That was a separate request for the full installation package. I have already got that.
But currently I only want to update my existing Pega 7 environment to Pega 7.2; For that I need the 7.2 Update Package which is supposed to be smaller in size and easier to install. I have requested in the above URL 3 days back, but no confirmation/available downloads yet. Can you help with that?
Pegasystems Inc.
IN
Hi Mridual,
Can you let us know what email Id and account you have used while submitting the request from : https://pdn.pega.com/support-downloads
On the successful compilation of the request, you might have received a mail providing your request ID, can you please share that with us to look about the request.
Thanks
Gaurav
Pegasystems Inc.
GB
Hi Gaurav,
That's the problem. I have not received any mail providing any request id. In fact, my colleagues also tried from their PDN login, same thing happened.
Thanks!
