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 Omar Valentin Ortega Martinez (OmarValentinO) Globant Omar Valentin Ortega Martinez
Globant
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OmarValentinO Member since 2018 4 posts
Globant
Posted: May 28, 2019
Last activity: May 28, 2019
Posted: 28 May 2019 14:24 EDT
Last activity: 28 May 2019 18:16 EDT
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How to avoid the message: "Thank you! the next step in this case has been routed appropriately"

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Is there a way to avoid the message:

"Thank you! the next step in this case has been routed appropriately"

When a case is resolved ?

It should be fine If I could modify that message or hide it.

Thanks in advance

Low-Code App Development Dev/Designer Studio Case Management

Accepted Solution

Posted: 3 years ago
Posted: 28 May 2019 15:06 EDT
Prakhar Aggarwal (Prakhar_GCS) PEGA Principal Engineer, Technical Support
Pegasystems Inc.
GB
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Hi,

It is possible to change the message. Search for "pyStepRoutedConfirmation" and change the message.

PS:- This change is done at harness level. That means it will change for all the application.

Regards,

Prakhar

Sanjeev Saniel Kujur

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