Hi Sowmya,

If you want both the workgroups to refer to the same workbasket, you can add the workbasket as default workbasket for both the work groups.

Was this what you were looking for?

Regards,

Gisela

If you want to add to operator level multiple WBs you can add in Operator rule under Work tab

Hi Sowmya,

Can you let us know the exact business use case here. We will be able to provide better solution once we know what you are trying to achieve with this.

Do you want to provide access to multiple workbaskets to operators ?

Why do you need to map workbaskets with workgroups ?

Hello All,

Below is my scenario i have 2 operators A and B, i have only one workgroup 'X' and i have 2 workbaskets .For operator A i should display both workbaskets and for operator B i should display only one workbasket. How to do this ?

Thanks& Regards--Sowmya 

Both workbaskts (i.e WB1 and WB2) is mapped to same Workgroup .so eventhough i changed it is not reflecting becuase it got mapped to that Workgroup.