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Question

 Santhosh Babu (SanthoshP4444)
L&T Info Tech
Santhosh Babu
L&T Info Tech
IN
SanthoshP4444 Member since 2018 1 post
L&T Info Tech
Posted: Nov 16, 2022
Last activity: Nov 16, 2022
Posted: 16 Nov 2022 0:51 EST
Last activity: 16 Nov 2022 1:36 EST
Closed

Harness issue

Confirm harness showing message "case type does not yet have any fields defined " instead of case "Thank you! The next step in this case has been routed appropriately." after routing to workbasket .

it used to show confirmation message " thank you! the next step in this case " when we routed our case to workbasket, but it now showing as. "case type does not yet have any fields defined" on our new application .

 

***Edited by Moderator: Pooja Gadige to change content format from Discussion to Question, move from Pega Academy to Product, add capability tag***
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Pega Platform 8.6.5
Case Management
User Experience
Financial Services
Insurance
Senior System Architect

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