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Question

 Ashwani Mishra (mashwani)
Synechron
Technology Specialist
Synechron
AU
mashwani Member since 2024 17 posts
Synechron
Posted: Oct 19, 2016
Last activity: Nov 3, 2016
Posted: 19 Oct 2016 5:49 EDT
Last activity: 3 Nov 2016 14:58 EDT
Closed
Solved

Getting error on tomcat while starting PRPC startup 7.12

 
I just restarted my system and tried to start PEGA Startup 7.12(Personal Edition), however, it is not being up and getting below errors.
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I just restarted my system and tried to start PEGA Startup 7.12(Personal Edition), however, it is not being up and getting below errors. For your reference, I am attaching Catalina log here.
 
Could you please assist on this?
 
 
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
SEVERE:
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRBootstrap
19830421:
============ PegaRULES Bootstrap Configuration ============
           Date: Tue Oct 18 07:34:01 BST 2016
   Java Version: Oracle Corporation 1.7.0_45
  Configuration: file:/D:/PegaInstallationDir/PRPCPersonalEdition/tomcat/webapps/prweb/WEB-INF/classes/prbootstrap.properties
Pega-EngineCode: 07-10-05
       Database: PostgreSQL 9.4.5
         Driver: PostgreSQL Native Driver PostgreSQL 9.2devel JDBC4 (build 1000)
 
 
 Unable to use given database configuration
 Unable to locate classes on filesystem
=============== End Bootstrap Configuration ===============
 
 
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRBootstrap
SEVERE: Error initializing PRAppLoader
java.lang.ClassNotFoundException: com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl
  at com.pega.pegarules.internal.bootstrap.PRMiniLoader.loadClass(PRMiniLoader.java:377)
  at java.lang.ClassLoader.loadClass(Unknown Source)
  at com.pega.pegarules.internal.bootstrap.PRBootstrap.checkForStartup(PRBootstrap.java:660)
  at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:454)
  at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:506)
  at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.contextInitialized(WebAppLifeCycleListenerBoot.java:83)
  at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4790)
  at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5284)
  at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
  at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:899)
  at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:875)
  at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:618)
  at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:963)
  at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1600)
  at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
  at java.util.concurrent.FutureTask.run(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
  at java.lang.Thread.run(Unknown Source)
 
 
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRBootstrap
SEVERE: Problem during method invocation (contextInitialized)
java.lang.RuntimeException: PRAppLoader was not properly initialized, unable to load class com.pega.pegarules.web.servlet.WebAppLifeCycleListener
  at com.pega.pegarules.internal.bootstrap.PRBootstrap.getImplementationOf(PRBootstrap.java:280)
  at com.pega.pegarules.internal.bootstrap.PRBootstrap.getEntry(PRBootstrap.java:370)
  at com.pega.pegarules.internal.bootstrap.PRBootstrap.getMethod(PRBootstrap.java:350)
  at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:455)
  at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:506)
  at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.contextInitialized(WebAppLifeCycleListenerBoot.java:83)
  at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4790)
  at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5284)
  at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
  at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:899)
  at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:875)
  at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:618)
  at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:963)
  at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1600)
  at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
  at java.util.concurrent.FutureTask.run(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
  at java.lang.Thread.run(Unknown Source)
 
 
Oct 18, 2016 7:34:01 AM org.apache.catalina.core.StandardContext startInternal
SEVERE: Error listenerStart
Oct 18, 2016 7:34:01 AM org.apache.catalina.session.StandardManager doLoad
SEVERE: ClassNotFoundException while loading persisted sessions: java.lang.ClassNotFoundException: com.pega.pegarules.session.internal.authorization.ContextMapDiagCallback
java.lang.ClassNotFoundException: com.pega.pegarules.session.internal.authorization.ContextMapDiagCallback
  at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1711)
  at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1556)
  at java.lang.Class.forName0(Native Method)
  at java.lang.Class.forName(Unknown Source)
  at org.apache.catalina.util.CustomObjectInputStream.resolveClass(CustomObjectInputStream.java:76)
  at java.io.ObjectInputStream.readNonProxyDesc(Unknown Source)
  at java.io.ObjectInputStream.readClassDesc(Unknown Source)
  at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source)
  at java.io.ObjectInputStream.readObject0(Unknown Source)
  at java.io.ObjectInputStream.defaultReadFields(Unknown Source)
  at java.io.ObjectInputStream.readSerialData(Unknown Source)
  at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source)
  at java.io.ObjectInputStream.readObject0(Unknown Source)
  at java.io.ObjectInputStream.readObject(Unknown Source)
  at org.apache.catalina.session.StandardSession.readObject(StandardSession.java:1595)
  at org.apache.catalina.session.StandardSession.readObjectData(StandardSession.java:1060)
  at org.apache.catalina.session.StandardManager.doLoad(StandardManager.java:284)
  at org.apache.catalina.session.StandardManager.load(StandardManager.java:204)
  at org.apache.catalina.session.StandardManager.startInternal(StandardManager.java:491)
  at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
  at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5293)
  at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
  at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:899)
  at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:875)
  at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:618)
  at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:963)
  at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1600)
  at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
  at java.util.concurrent.FutureTask.run(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
  at java.lang.Thread.run(Unknown Source)
 
 
Oct 18, 2016 7:34:01 AM org.apache.catalina.session.StandardManager startInternal
SEVERE: Exception loading sessions from persistent storage
java.lang.ClassNotFoundException: com.pega.pegarules.session.internal.authorization.ContextMapDiagCallback
  at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1711)
  at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1556)
  at java.lang.Class.forName0(Native Method)
  at java.lang.Class.forName(Unknown Source)
  at org.apache.catalina.util.CustomObjectInputStream.resolveClass(CustomObjectInputStream.java:76)
  at java.io.ObjectInputStream.readNonProxyDesc(Unknown Source)
  at java.io.ObjectInputStream.readClassDesc(Unknown Source)
  at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source)
  at java.io.ObjectInputStream.readObject0(Unknown Source)
  at java.io.ObjectInputStream.defaultReadFields(Unknown Source)
  at java.io.ObjectInputStream.readSerialData(Unknown Source)
  at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source)
  at java.io.ObjectInputStream.readObject0(Unknown Source)
  at java.io.ObjectInputStream.readObject(Unknown Source)
  at org.apache.catalina.session.StandardSession.readObject(StandardSession.java:1595)
  at org.apache.catalina.session.StandardSession.readObjectData(StandardSession.java:1060)
  at org.apache.catalina.session.StandardManager.doLoad(StandardManager.java:284)
  at org.apache.catalina.session.StandardManager.load(StandardManager.java:204)
  at org.apache.catalina.session.StandardManager.startInternal(StandardManager.java:491)
  at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
  at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5293)
  at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
  at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:899)
  at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:875)
  at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:618)
  at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:963)
  at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1600)
  at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
  at java.util.concurrent.FutureTask.run(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
  at java.lang.Thread.run(Unknown Source)
 
 
Oct 18, 2016 7:34:01 AM org.apache.catalina.core.StandardContext startInternal
SEVERE: Context [/prweb] startup failed due to previous errors
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRBootstrap
19830421: prbootstrap.properties merged with prbootstrap entries in Data-Admin-System-Settings
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
19830421: Will load phase 2 bootstrap from Pega-EngineCode:07-10-05
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
SEVERE:
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
SEVERE: ============================= Failed to bootstrap PegaRULES =============================
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
SEVERE:
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
SEVERE: Could not load the java class 'com/pega/pegarules/internal/bootstrap/phase2/PRBootstrapImpl.class' from the database table 'pr_engineclasses'
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
SEVERE: This is usually due to an empty 'pr_engineclasses' table, or possibly it does not contain the configured codeset version.
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
SEVERE: In this run the prbootstrap.properties specified 'pega-enginecode:07-10-05', checking database...
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
SEVERE:
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
SEVERE: 'pr_engineclasses' contains a total of 108982 classes, searching for available codesets...
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
SEVERE:
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
SEVERE:   Codeset                  |Version
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
SEVERE: pega-enginecode            |07-10-23
Oct 18, 2016 7:34:01 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
SEVERE:

***Updated by moderator: Lochan to update Categories***


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Installation and Deployment

Accepted Solution

Posted: 8 years ago
Posted: 20 Oct 2016 7:30 EDT
Rajeev Ranjan (ranjr)
PEGA
Principal Technical Solutions Engineer
PEG
PL

Your DB is not connected. From context.xml get the usernme and password and try to see whether that db is up and running.

 

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Posted: 8 years ago
Posted: 20 Oct 2016 0:49 EDT
Praveen Sagar Cheerla (PraveenSagarC16894005)
Unisys

Unisys
AU

You can check following things.

1. Check the DB is OK. i.e., Are you able to connect to the DB.

2. Restart the DB service on the operating system services.

3. Finally, You may try re-installin g the PRPC if you are OK with it.

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Accepted Solution

Posted: 8 years ago
Posted: 20 Oct 2016 7:30 EDT
Rajeev Ranjan (ranjr)
PEGA
Principal Technical Solutions Engineer
PEG
PL

Your DB is not connected. From context.xml get the usernme and password and try to see whether that db is up and running.

 

To see attachments, please log in.

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