Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Andy Foskett (AndyF459)
Engage

Engage
AU
AndyF459 Member since 2019 1 post
Engage
Posted: Jun 29, 2022
Last activity: Jun 29, 2022
Posted: 29 Jun 2022 2:15 EDT
Last activity: 29 Jun 2022 2:15 EDT
Closed

Genesys Cloud Connector

Hi team,

Is there a CTI Link connector on the roadmap to integrate to Genesys Cloud CX?

If not, is there the ability to develop CTI connectors against a generic CTI interface from Pega?

Cheers,

Andy

To see attachments, please log in.
Pega Call
Agent Desktop
Telephony
Chat and Messaging
Email
Senior System Architect

Related content:

Related content has not currently been identified for this post.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice