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Question

 Adarsh Reddy Donthi (@ARDreddy!)
Bank of America Corporation

Bank of America Corporation
US
@ARDreddy! Member since 2016 2 posts
Bank of America Corporation
Posted: Jan 2, 2018
Last activity: Jan 9, 2018
Posted: 2 Jan 2018 11:03 EST
Last activity: 9 Jan 2018 10:49 EST
Closed

The Flow-Action pyCaseNarrativeContent invoking pre processing activity pzFetchSubcaseAttachments failed: java.lang.NullPointerException

The OOTB case narrative flow action pyCaseNarrativeContent invoking pre processing activity pzFetchSubcaseAttachments is throwing an error.

The Flow-Action pre-processing activity pzFetchSubcaseAttachments failed: java.lang.NullPointerException

PFA.

Thanks!

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Low-Code App Development
Java and Activities
Case Management

  • sadhana gudagi
Posted: 7 years ago
Posted: 3 Jan 2018 2:11 EST
Hemanth Inakollu (inakh)
PEGA
Associate Technical Solutions Engineer
Pegasystems Inc.
IN

Can you please attach the complete stack trace of the error from the logs and tracer file when the "pyCaseNarrativeContent" is running and throwing the error. 

In which version of PRPC are you facing this error?

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Posted: 7 years ago
Posted: 9 Jan 2018 10:49 EST
Adarsh Reddy Donthi (@ARDreddy!)
Bank of America Corporation

Bank of America Corporation
US

Hello Inakh,

Please find the attachments of tracer screenshots and stack trace. I'm facing this issue in 7.1.8.

Thanks!

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