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Bank of America Corporation
US
Posted: January 2, 2018
Last activity: January 9, 2018
Last activity: 9 Jan 2018 10:49 EST
Closed
The Flow-Action pyCaseNarrativeContent invoking pre processing activity pzFetchSubcaseAttachments failed: java.lang.NullPointerException
The OOTB case narrative flow action pyCaseNarrativeContent invoking pre processing activity pzFetchSubcaseAttachments is throwing an error.
The Flow-Action pre-processing activity pzFetchSubcaseAttachments failed: java.lang.NullPointerException
PFA.
Thanks!
Posted: 5 years ago
Pegasystems Inc.
IN
Can you please attach the complete stack trace of the error from the logs and tracer file when the "pyCaseNarrativeContent" is running and throwing the error.
In which version of PRPC are you facing this error?
Posted: 5 years ago
Bank of America Corporation
US
Hello Inakh,
Please find the attachments of tracer screenshots and stack trace. I'm facing this issue in 7.1.8.
Thanks!