Question
Cognizant
IN
Last activity: 10 Mar 2022 2:20 EST
Five days back I created a case but when I open today its the subtime showing todays date what is the reason can anyone help me
Five days back I created a case but when I open today its the subtime showing todays date what is the reason can anyone help me.
***Edited by Moderator Marije to change type from Pega Academy to Product and added Capability tags***
Accepted Solution
Updated: 10 Mar 2022 2:20 EST
ING Nederland
NL
Hi @AVINASHL4108, do a LiveUI on the "submittime" property and check which property is being used there. If it's possible to simply replace it with ".pxCreateDateTime" go for it. Or else, if it's a property created by you, let's assume, .SubmitTime, just before the loading of the screen which has this property, run a data transform (in the flow action's pre DT if available) and set the value as .SubmitTime == .pxCreateDateTime.
Hope this information helps!!
Thanks,
Saurabh.
Pegasystems Inc.
GB
@AVINASHL4108 please can you provide a screenshot and details of the Case History/ Processing?
What is the 'subtime' property showing the Date Time in the case?
Cognizant
IN
@MarijeSchillern Hi sorry I can't share the screenshot now Submitime is taking Currentdate but its should
take created date how I can Implement
Accepted Solution
Updated: 10 Mar 2022 2:20 EST
ING Nederland
NL
Hi @AVINASHL4108, do a LiveUI on the "submittime" property and check which property is being used there. If it's possible to simply replace it with ".pxCreateDateTime" go for it. Or else, if it's a property created by you, let's assume, .SubmitTime, just before the loading of the screen which has this property, run a data transform (in the flow action's pre DT if available) and set the value as .SubmitTime == .pxCreateDateTime.
Hope this information helps!!
Thanks,
Saurabh.
Cognizant
IN
@SaurabhG7134 Yes Thank You I will tried to implement this