Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Giridhar Metikal (Giridhar_Metikal)
BlueRose Technologies
Lead Consultant
BlueRose Technologies
AU
Giridhar_Metikal Member since 2014 101 posts
BlueRose Technologies
Posted: Jul 26, 2016
Last activity: Jul 27, 2016
Posted: 26 Jul 2016 7:39 EDT
Last activity: 27 Jul 2016 7:34 EDT
Closed
Solved

Failed to find instance @baseclass.SSO-Web-Redirect of type Rule-Obj-HTML.

Hi All,

I am using Pega v7.1.7. I want to leverage SSO LogOff functionality in my application. The 'LogOff' hyperlink is present in a section in "@baseclass". This refers "URL" control with 'LogOff' activity present "@baseclass" as the "do Action" value. Now, I have to refer the 'SSOLogOff' Activity present in "Code-Security" class. As this activity is not visible, I have saved-as the activity in "@baseclass". I also had to save-as "SSO-Web-Redirect" HTML rule in "@baseclass" to save the activity rule. Now, on stand alone execution of SSOLogOff activity present in "@baseclass", it is throwing an exception "Failed to find instance @baseclass.SSO-Web-Redirect of type Rule-Obj-HTML." though the HTML rule is present in "@baseclass". The HTML rule is in the same ruleset as that of activity. My operator ID also has all access to "@baseclass". PFA document for the configuration screenshots. 

Can anybody help me on this? Thanks in advance.

To see attachments, please log in.
Security

Posted: 8 years ago
Posted: 26 Jul 2016 7:51 EDT
Chris Koyl (ChrisKoyl)
PEGA
Senior Fellow, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi,

The first step of you SSOLogoff activity is unauthenticating the user. Therefore the SSO-Web-Redirect HTML rule needs to be placed into a ruleset that is defined in the unauthenticted AccessGroup.

The unauthenticated AccessGroup is defined in the browser requestor for the system.

SysAdmin->Requestor Type:

If my system name was "pega" then the unauthenticated AccessGroup would be defined the pega.BROWSER instance:

This should resolve your problem.

--Chris

 

 

 

 

 

To see attachments, please log in.
Posted: 8 years ago
Posted: 27 Jul 2016 6:22 EDT
Giridhar Metikal (Giridhar_Metikal)
BlueRose Technologies
Lead Consultant
BlueRose Technologies
AU

Hi Chris,

Yes, the Rule-Obj-HTML rule is in unauthenticated access group. Now that my activity is in Code-Security class, I had to create a temporary step page of calss 'Code-Security' to invoke the Rule-Obj-HTML rule present in 'Code-Security' . But, still I see the same exception when I run as the stand alone activity. Not sure if this step page is out of context after unauthentication. Can somebody help me on this? Thanks in advance.

To see attachments, please log in.

Related content:

Question

Failed to find instance @baseclass.Perform of type Rule-HTML-Harness

Question Solved

Unable to delete Rule-OBJ-HTML rule

Question Solved

Failed to find a 'RULE-OBJ-MODEL' with the name 'PYDEFAULT' that applies to '@baseclass'

Question

Failed to find a 'RULE-OBJ-CASETYPE' with the name 'PYDEFAULT' that applies to '@baseclass'

Question

In Pega 7.1.9, FW: CS7.1.4, An exception occurs for Failed to Find Instance @baseclass.CPMPortalRecent of Rule-HTML-Section type

Discussion

Failed to find instance @baseclass : when a rule referred On click event of pxButton is looking at @baseclass.

Question

Failed to find a 'RULE-OBJ-CASETYPE' with the name 'PYDEFAULT' that applies to '@baseclass'. issue

Question Solved

Getting Error "Failed to find instance Work-.Test.Email of type Rule-Obj-Corr."

Question

How do we redirect SSO from one pega Instance to another Pega instance

Question

URL Redirect and SSO Authentication

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice