Question 15 Views Jayabalaji Santhanam (JayabalajiS1236) Capgemini Manager Capgemini IN View Profile Send Message JayabalajiS1236 Member since 2018 2 posts Capgemini Posted: June 27, 2022 Last activity: June 28, 2022 Posted: 27 Jun 2022 23:43 EDT Last activity: 28 Jun 2022 1:27 EDT Extending PEGA Pulse to customer - Implement offline messaging system Report Hi, We have a requirement to implement an offline messaging system. Customers (end users / Civilians) and the operators (support user of the organization) both use the same PEGA application. Customer can post a message for any query regarding the application and any of the organizations support user should be able to respond to the message. Customer should only see the messages which they posted. Can PEGA Pulse be extended to implement this requirement? ***Edited by Moderator: Pooja Gadige to change category from General to Product, add product details tag, add capability tag*** Pega Platform Low-Code App Development Reply Likes (1) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied!