Note : I'm following the course Business Architect Essentials 7.3 but the option is not available in courses.
I have been trying to complete the Passing the data to another case for a while now, the step by step says that I need to be in express mode and use the contextual panel by clicking on the child case step, but I get following message on the contextual panel :
"You have limited access to this feature while in Express mode. Switch to Designer Studio mode for more option"
Is that normal ? Should I just bypass the excercice guidelines and go in designer studio ? Or is there something in particular to do ?
I also tried to add in the designer mode but I realized that there is also no data propagation settings in the case settings tab.
I am informed that the data propagation setting will not be available if there is no child case under the Onboarding case.
But I wonder why the Benefit enrollment case not a child case of Onboarding since beginning of the exercise ?
can anyone help ?
Posted: 5 years ago
Posted: 30 Oct 2018 15:57 EDT
Carlos Sanchez Shupis (sancc1)
Client Success Manager (LATAM)
I initially had the problem of "limited capabilites." To address that I deleted and re-added the step in Pega Express. I now get a context panel, but the panel does not have any option to "Transfer Information to new case." See attached image. Suggestions are appreciated. Thx.