Question

PricewaterhouseCoopers LLP
US
Last activity: 27 May 2019 5:18 EDT
excel connector not working as expected
Hi Team,
Please help on this urgent question. We have a bot which reads data from a ticket/ item from a list, clicks on that item, opens a workbook and copies data into a workbook into 3 different tabs, based on values in the Excel the bot writes a decision into the workbook and then closes the workbook. moves onto the next item on the website and then processes it the same way by opening a workbook. Now I have noticed a strange pattern. On every fifth iteration, the bot stops when its writing data into the first tab of this fifth excel, It does not give any error, just stops. I am not sure how to debug this.. On thing related to this is, I see many excel processes running, it seems like for each iteration the bot starts 2 excel processes and this issue could be due to system not being able to handle all these excel processes.
***Edited by Moderator: Lochan to update platform capability tags***