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Question

 Axel Brandberg (AxelB16903925)
Capgemini
Axel Brandberg
Capgemini
SE
AxelB16903925 Member since 2023 13 posts
Capgemini
Posted: Nov 1, 2023
Last activity: Nov 1, 2023
Posted: 1 Nov 2023 13:06 EDT
Last activity: 1 Nov 2023 13:06 EDT
Closed

Esc-key in modal does nothing. Tracer does nothing to help this.

Hello,

Pressing the Esc-key with an open modal window doesn't do anything (it should cancel the case). How can I fix this?

I tried troubleshooting this with the tracer but the tracer doesn't seem to react to keyboard events (this was also tried in Pega academy challenge instance where the action worked but the tracer didn't react).

This link How to stop esc action on modal dialogue? | Support Center (pega.com) talks about modifying a pz... file which we shouldn't. 

This page says what is avalible in Pega but not which rule modifies them: Supported keyboard navigation | Pega

 

Is there any way to connect buttons to keybord-events, for example to connect Esc-key to the .pyCancelLabel button?

We are using Pega 8.8.2.

 

 

***Edited by Moderator Marije to add Capability tags***
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Pega Platform 8.8.2
User Experience
System Administration
Case Management

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