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Question

 Anuj Newrekar (AnujN348)
Infosys

Infosys
AU
AnujN348 Member since 2016 75 posts
Infosys
Posted: Nov 14, 2017
Last activity: Aug 19, 2018
Posted: 14 Nov 2017 3:18 EST
Last activity: 19 Aug 2018 1:33 EDT
Closed

Error when trying to display harness

I am facing a display error in the portal when i click on any of links in the pyCaseManagerLinks navigation menu.This error started showing up only after i added a made some changes to the ootb pyCaseManagerLinks to add a link called "Config Rules". The Config Rules has two actions onclick - launch harness and run script. Please find the screenshots attached for reference.

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Low-Code App Development
Java and Activities
User Experience

Posted: 7 years ago
Posted: 14 Nov 2017 4:01 EST
Anuj Newrekar (AnujN348)
Infosys

Infosys
AU

The article has a similar error but the cause is different. It states the occurrence of the error when the portal is opened and kept idle for 10 mins, after which the pyCaseManagerLinks is clicked on. I don't see this error after keeping the portal idle for 10 mins and then accessing it. I see it when :

1.open the portal for the first time

2.Click on all the four links each once.

3.Close the portal and reopen it.

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Posted: 7 years ago
Posted: 15 Nov 2017 0:56 EST
Evita Lobo (loboe) Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Anuj,

For testing purpose, remove the "Run Script" action and check if you get the error in Harness. 

Regards,
Evita.

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Posted: 7 years ago
Updated: 7 years ago
Posted: 15 Nov 2017 10:32 EST
Updated: 16 Nov 2017 5:20 EST
Anuj Newrekar (AnujN348)
Infosys

Infosys
AU
2017-11-14 04:38:27,615 [fault (self-tuning)'] [TABTHREAD4] [psNavigator:01.01.01] (yDashboard7.Data_Portal.Stream) ERROR | Proprietary information hidden  Section 'pyDashboard7' execution error on page 'pyDisplayHarness' of  class ''.
java.lang.RuntimeException: Problem in JSP fragment
at com.pegarules.generated.html_harness.ra_stream_pydashboard7_4add231be9c7d1a629f3175b827f4a2d.generatePegaHarnessDiv_1(ra_stream_pydashboard7_4add231be9c7d1a629f3175b827f4a2d.java:2450)
at com.pegarules.generated.html_harness.ra_stream_pydashboard7_4add231be9c7d1a629f3175b827f4a2d.execute(ra_stream_pydashboard7_4add231be9c7d1a629f3175b827f4a2d.java:711)
at com.pega.pegarules.session.internal.mgmt.Executable.getStream(Executable.java:4060)
at com.pega.pegarules.session.internal.mgmt.Executable.getStream(Executable.java:3888)
at com.pegarules.generated.activity.ra_action_displayharnesswithclass_4cc9f9e9cb9b892dd9c83273e3c08a6c.step4_circum0(ra_action_displayharnesswithclass_4cc9f9e9cb9b892dd9c83273e3c08a6c.java:495)
at com.pegarules.generated.activity.ra_action_displayharnesswithclass_4cc9f9e9cb9b892dd9c83273e3c08a6c.perform(ra_action_displayharnesswithclass_4cc9f9e9cb9b892dd9c83273e3c08a6c.java:120)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3527)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10674)
at com
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2017-11-14 04:38:27,615 [fault (self-tuning)'] [TABTHREAD4] [psNavigator:01.01.01] (yDashboard7.Data_Portal.Stream) ERROR | Proprietary information hidden  Section 'pyDashboard7' execution error on page 'pyDisplayHarness' of  class ''.
java.lang.RuntimeException: Problem in JSP fragment
at com.pegarules.generated.html_harness.ra_stream_pydashboard7_4add231be9c7d1a629f3175b827f4a2d.generatePegaHarnessDiv_1(ra_stream_pydashboard7_4add231be9c7d1a629f3175b827f4a2d.java:2450)
at com.pegarules.generated.html_harness.ra_stream_pydashboard7_4add231be9c7d1a629f3175b827f4a2d.execute(ra_stream_pydashboard7_4add231be9c7d1a629f3175b827f4a2d.java:711)
at com.pega.pegarules.session.internal.mgmt.Executable.getStream(Executable.java:4060)
at com.pega.pegarules.session.internal.mgmt.Executable.getStream(Executable.java:3888)
at com.pegarules.generated.activity.ra_action_displayharnesswithclass_4cc9f9e9cb9b892dd9c83273e3c08a6c.step4_circum0(ra_action_displayharnesswithclass_4cc9f9e9cb9b892dd9c83273e3c08a6c.java:495)
at com.pegarules.generated.activity.ra_action_displayharnesswithclass_4cc9f9e9cb9b892dd9c83273e3c08a6c.perform(ra_action_displayharnesswithclass_4cc9f9e9cb9b892dd9c83273e3c08a6c.java:120)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3527)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10674)
at com.pegarules.generated.activity.ra_action_uiactiondisplayharness_ecc44a1b5f3f465052e21e0d2e62e637.step4_circum0(ra_action_uiactiondisplayharness_ecc44a1b5f3f465052e21e0d2e62e637.java:578)
at com.pegarules.generated.activity.ra_action_uiactiondisplayharness_ecc44a1b5f3f465052e21e0d2e62e637.perform(ra_action_uiactiondisplayharness_ecc44a1b5f3f465052e21e0d2e62e637.java:123)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3527)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10674)
at com.pegarules.generated.activity.ra_action_douiaction_98816bb549c28acd89176d91f202697a.step18_circum0(ra_action_douiaction_98816bb549c28acd89176d91f202697a.java:1896)
at com.pegarules.generated.activity.ra_action_douiaction_98816bb549c28acd89176d91f202697a.perform(ra_action_douiaction_98816bb549c28acd89176d91f202697a.java:355)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3527)
at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:646)
at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt(PRThreadImpl.java:467)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.runActivities(HttpAPI.java:3166)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:390)
at sun.reflect.GeneratedMethodAccessor244.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1301)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1038)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:893)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:331)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:825)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:327)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:270)
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225)
at sun.reflect.GeneratedMethodAccessor178.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:246)
at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168)
at sun.reflect.GeneratedMethodAccessor177.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.oracle.pitchfork.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:34)
at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54)
at com.oracle.pitchfork.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:42)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy49.invokeEngine(Unknown Source)
at com.pega.pegarules.internal.etier.ejb.EngineBMT_h449u3_ELOImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionLocalMethodInvoker.invoke(SessionLocalMethodInvoker.java:39)
at com.pega.pegarules.internal.etier.ejb.EngineBMT_h449u3_ELOImpl.invokeEngine(Unknown Source)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223)
at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:594)
at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:390)
at sun.reflect.GeneratedMethodAccessor243.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:121)
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doGet(WebStandardBoot.java:92)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:184)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3732)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused by: com.pega.pegarules.pub.PRRuntimeException: Error including section 'pyDashboard7' on page 'pyDisplayHarness' of  class ''.
at com.pega.pegarules.session.internal.mgmt.autostreams.AutoStreamRuleRuntime.getSectionStream(AutoStreamRuleRuntime.java:158)
at com.pegarules.generated.html_harness.ra_stream_pydashboard7_4add231be9c7d1a629f3175b827f4a2d.includeSectionBody_1(ra_stream_pydashboard7_4add231be9c7d1a629f3175b827f4a2d.java:2710)
at com.pegarules.generated.html_harness.ra_stream_pydashboard7_4add231be9c7d1a629f3175b827f4a2d.generatePegaHarnessDiv_1(ra_stream_pydashboard7_4add231be9c7d1a629f3175b827f4a2d.java:2431)
... 88 more
Caused by: com.pega.pegarules.pub.PRRuntimeException: Failed to find instance @baseclass.pyDashboard7 of type Rule-HTML-Section.
at com.pega.pegarules.session.internal.mgmt.Executable.getStream(Executable.java:4089)
at com.pega.pegarules.session.internal.mgmt.autostreams.AutoStreamRuleRuntime.getSectionStream(AutoStreamRuleRuntime.java:149)
... 90 more
Caused by: com.pega.pegarules.pub.generator.RuleNotFoundException: Failed to find instance @baseclass.pyDashboard7 of type Rule-HTML-Section.
at com.pega.pegarules.generation.internal.assembly.FUAInstance.getRules(FUAInstance.java:2139)
at com.pega.pegarules.generation.internal.assembly.FUAInstance.getRules(FUAInstance.java:2021)
at com.pega.pegarules.generation.internal.assembly.FUAInstance.getClassSource(FUAInstance.java:2321)
at com.pega.pegarules.generation.external.assembly.Assembler.getClassSource(Assembler.java:943)
at com.pega.pegarules.generation.internal.cache.AssemblerFunctions.assembleRule(AssemblerFunctions.java:143)
at com.pega.pegarules.generation.internal.cache.AssemblyCacheBase.buildAndOrLoadJavaClass(AssemblyCacheBase.java:1671)
at com.pega.pegarules.generation.internal.cache.AssemblyCacheBase.getGeneratedJava(AssemblyCacheBase.java:3100)
at com.pega.pegarules.generation.internal.cache.appcentric.RACacheAppCentricImpl.addEntryToMemoryCache(RACacheAppCentricImpl.java:1159)
at com.pega.pegarules.generation.internal.cache.appcentric.RACacheAppCentricImpl.find(RACacheAppCentricImpl.java:1007)
at com.pega.pegarules.generation.internal.cache.AssemblyCacheWrapper.find(AssemblyCacheWrapper.java:795)
at com.pega.pegarules.generation.internal.assembly.FUAManagerImpl.getInternal(FUAManagerImpl.java:1415)
at com.pega.pegarules.generation.internal.assembly.FUAManagerImpl.get(FUAManagerImpl.java:1304)
at com.pega.pegarules.generation.internal.PRGenProviderImpl.get(PRGenProviderImpl.java:500)
at com.pega.pegarules.session.internal.mgmt.Executable.getStream(Executable.java:4014)

2017-11-14 04:38:27,622 [fault (self-tuning)'] [TABTHREAD4] [psNavigator:01.01.01] (essWithClass._baseclass.Action) ERROR ibpm-dev.xx.com| Proprietary information hiddenanewreka - Failed Show Harness action running on pyDisplayHarness page.
2017-11-14 04:38:27,622 [fault (self-tuning)'] [TABTHREAD4] [psNavigator:01.01.01] (essWithClass._baseclass.Action) ERROR ibpm-dev.xx.com| Proprietary information hidden anewreka - These are parameters received:
2017-11-14 04:38:27,622 [fault (self-tuning)'] [TABTHREAD4] [psNavigator:01.01.01] (essWithClass._baseclass.Action) ERROR ibpm-dev.xx.com| Proprietary information hidden anewreka - ReadOnly:0
bPersist:true
headerButtonsAdded:false
portalThreadName:OpenPortal
tabIndex:5
FieldError:
pzAKey:
pzULabel:Cancel
inStandardsMode:true
bExcludeLegacyJS:true
threadFamilyName:
pyStreamName:pyDashboard7
action:display
key:Dashboard
pyCustomError:
label:Dashboard
AJAXTrackID:1
pyActivity:@baseclass.doUIAction
pzPrimaryHarnessPageName:pyDisplayHarness
LAYOUT_METHOD_NAME:simpleLayout_2
pzPrimaryPage:pyDisplayHarness
ErrorMessage:Section 'pyDashboard7' execution error on page 'pyDisplayHarness' of  class ''. : Problem in JSP fragment
dynamicContainerID:f9e64470-c4fa-4e63-b814-0a50f75d0647
Purpose:pyDashboard7
harnessName:pyDashboard7
pzPrimaryPageName:pyDisplayHarness
threadID:PS1__TABTHREAD4
pzHarnessID:HIDB8762D3AC9C032D7EFEDBFCF2D6B6967
model:pyDefault
pega_attributes:
FormError:
pyRecordKey:
RenderSingle:
section_base_ref: NAME='BASE_REF' BASE_REF='' 
className:
pzPrimaryHarnessPageClass:
pyPrimaryPage:pyDeveloper
portalName:OpsNavigatorCaseManager7
OUT:{pyClassName=Data-Portal, pyStreamName=pyDashboard7, pzInput=InputEnabled, pxObjClass=Rule-HTML-Harness}
contentID:39cc3f00-b70f-f711-4e27-a74cf1e50c27
pyContentType:
AlwaysShowFormLevelErrors:false
preActivity:pyUpdatePortalContext
KeepFixedVisible:true
iconPath:
readOnly:0
InHarness:true
performPreProcessing:true
portalThread:OpenPortal
elementAction:OPEN
IgnoreDirty:false
 

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Posted: 7 years ago
Posted: 15 Nov 2017 13:05 EST
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

It looks like it could be similar to this issue since you mentioned closing the portal and opening it again. What version are you using?

https://community.pega.com/support/support-articles/failed-show-harness-action-running-pydisplayharness-error

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Posted: 7 years ago
Posted: 16 Nov 2017 0:20 EST
Anuj Newrekar (AnujN348)
Infosys

Infosys
AU

I am working on version 7.2.1. This is the same issue and i've seen this link before. But we have kept installing the hotfix as the last option and i want to make sure we have run out of all the possible alternatives to fix this before we proceed on installing the hotfix.

I can see the replaceCurrent parameter in the params required for the function pega.desktop.showharness used in the navigation menu and i have set it to true. But this happens only onclick. So the error still appears when i open the portal and then vanishes only after i click on the link.

Please see the below screenshot for reference:

I believe setting this parameter before click on the links is a permanent fix, but i don't see how it can be done.

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Posted: 6 years ago
Posted: 5 Dec 2017 16:55 EST
Karimulla Nallaemambugari (karimullaN)
TSPi
Software Developer
TSPi
US

Hi , 

 

We also have a similar requirement,Just try to remove the value of replace current harness . and add one more script with the function name as "removeScreenLayoutMask". Hope this would work.

 

Thanks 

Karim

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