Question
Morgan Stanley UK Group
IN
Last activity: 9 Apr 2019 1:34 EDT
ERROR Rule-Connect-SOAP.PegaAES-Data-RSSnapshot.GetRuleSetSnapshot - Exception
Hi,
we are observing below error in AESPegaRules log. Please guide me on what basis, getting this error.
Thanks in advance for help.
Hi,
we are observing below error in AESPegaRules log. Please guide me on what basis, getting this error.
Thanks in advance for help.
internal.mgmt.Executable) ERROR Rule-Connect-SOAP.PegaAES-Data-RSSnapshot.GetRuleSetSnapshot - Exception
com.pega.pegarules.pub.services.ConnectorException: Service URL '[unable to determine]' value is invalid
at com.pegarules.generated.activity.ra_action_invokeaxis_3d1646543ec549a24978e7db117c3cd5.step2_circum0(ra_action_invokeaxis_3d1646543ec549a24978e7db117c3cd5.java:612)
at com.pegarules.generated.activity.ra_action_invokeaxis_3d1646543ec549a24978e7db117c3cd5.perform(ra_action_invokeaxis_3d1646543ec549a24978e7db117c3cd5.java:86)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3505)
at com.pegarules.generated.activity.ra_action_invoke_c28ff8c27ac24045d30f5561679549d1.step8_circum0(ra_action_invoke_c28ff8c27ac24045d30f5561679549d1.java:1037)
at com.pegarules.generated.activity.ra_action_invoke_c28ff8c27ac24045d30f5561679549d1.perform(ra_action_invoke_c28ff8c27ac24045d30f5561679549d1.java:189)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3505)
at com.pegarules.generated.activity.ra_action_getrulesetsnapshot_1ddc7e272bb69fd0b807064710cf9ee0.step4_circum0(ra_action_getrulesetsnapshot_1ddc7e272bb69fd0b807064710cf9ee0.java:497)
at com.pegarules.generated.activity.ra_action_getrulesetsnapshot_1ddc7e272bb69fd0b807064710cf9ee0.perform(ra_action_getrulesetsnapshot_1ddc7e272bb69fd0b807064710cf9ee0.java:137)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3505)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10563)
at com.pegarules.generated.activity.ra_action_collectrulesetsnapshotsforcluster_7f7f3a98e1b44bb030f1559940717b1c.step3_circum0(ra_action_collectrulesetsnapshotsforcluster_7f7f3a98e1b44bb030f1559940717b1c.java:556)
at com.pegarules.generated.activity.ra_action_collectrulesetsnapshotsforcluster_7f7f3a98e1b44bb030f1559940717b1c.perform(ra_action_collectrulesetsnapshotsforcluster_7f7f3a98e1b44bb030f1559940717b1c.java:103)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3505)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10563)
at com.pegarules.generated.activity.ra_action_collectrulesetsnapshots_fa84c52794169ffbebf0014f654e457d.step2_circum0_PegaAES_Data_Cluster(ra_action_collectrulesetsnapshots_fa84c52794169ffbebf0014f654e457d.java:324)
at com.pegarules.generated.activity.ra_action_collectrulesetsnapshots_fa84c52794169ffbebf0014f654e457d.perform(ra_action_collectrulesetsnapshots_fa84c52794169ffbebf0014f654e457d.java:106)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3505)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10563)
at com.pegarules.generated.activity.ra_action_callcollectrulesetsnapshots_b0447645884500d2c4ae9ddfb3430b84.step2_circum0(ra_action_callcollectrulesetsnapshots_b0447645884500d2c4ae9ddfb3430b84.java:272)
at com.pegarules.generated.activity.ra_action_callcollectrulesetsnapshots_b0447645884500d2c4ae9ddfb3430b84.perform(ra_action_callcollectrulesetsnapshots_b0447645884500d2c4ae9ddfb3430b84.java:86)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3505)
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:721)
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:602)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:945)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1259)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1008)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:901)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:670)
at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:991)
at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:532)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.net.MalformedURLException: no protocol: [unable to determine]
at java.net.URL.<init>(URL.java:593)
at java.net.URL.<init>(URL.java:490)
at java.net.URL.<init>(URL.java:439)
at com.pega.apache.axis.client.Call.<init>(Call.java:339)
at com.pegarules.generated.activity.ra_action_invokeaxis_3d1646543ec549a24978e7db117c3cd5.step2_circum0(ra_action_invokeaxis_3d1646543ec549a24978e7db117c3cd5.java:607)
Pegasystems Inc.
US
Is this sporadic or consistent? You may find this article helpful: https://community.pega.com/support/support-articles/404not-found-errors-aes-log-file
Pegasystems Inc.
US
This error is coming from the "remote rule info collection" facility - when AES creates a new case and has identified an associated rule, it will try to send a SOAP call to the node that sent the first alert/exception for the case and request information about the rule in question. This facility requires an AES administrator to go to designer studio and check/edit every PegaAES-Data-Nodes record to ensure a valid query string. Monitored nodes will send AES their "best guess" as to the URL with which to contact them; in your case the monitored nodes could not even guess and instead sent [unable to determine] as their URL.
The remote rule info feature can be turned off in Administration harness under system settings.
In AES 73 this feature is disabled by default.