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Question

 Sandeep Kumar (Sandeep Kumar)
Cognizant
Senior Associate
Cognizant
NL
Sandeep Kumar Member since 2016 8 posts
Cognizant
Posted: Mar 2, 2023
Last activity: May 16, 2023
Posted: 2 Mar 2023 5:53 EST
Last activity: 16 May 2023 16:27 EDT
Closed

Error in OOTB decision data rules

I am facing an error while creating treatments from the customer decison hub portal. Error message being "Update failed. EmailTreatmentsJoin is checked out by <<my user name>>".

Upon analysis, I found out that this decision data rule contains an additional property pxObjClass that is not allowing the rule to be checked in. Error message "px,pz properties are not allowed here"

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Pega Customer Decision Hub 8.8
Decision Management
Communications and Media
Decisioning Architect

Posted: 1 year ago
Posted: 16 May 2023 16:27 EDT
Nanjundan Chinnasamy (Nanjundan Chinnasamy)
DCS
PEGA Lead Decisioning Architect
DCS
GB

Hi @Sandeep Kumar,

You can check the "EmailTreatments" Decision Data rule form tab whether you got any px,pz properties. You can clean up if any and try to save the rule. Decision Data rule fields are editable by default as they can be exposed in a section rule. By design, read-only properties are restricted for the Decision Data rule.

 

Thanks,

Nanjundan Chinnasamy | Pega Lead Decision Architect | 1:1 Customer Engagement

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