Question
Verizon
IN
Last activity: 26 Jul 2018 14:20 EDT
Error executing link in Automation: CRM_E_GetCustInfo_ActivityStarted - From: _CRM_GC.CRMactGetCustInfo.ActivityStarted To: CRMWindowsAdapter.CRMlblAcctNum.Properties Could not find instance from KeyProvider. KeyName: Key KeyProviderName: CRMMDIClient
While doing the exercises mentioned in the Pega Robotic Automation Training Exercise Files, I have a got a issue like, when I'm debugging the application after running the interaction framework exercises. I'm getting a error "Error executing link in Automation: CRM_E_GetCustInfo_ActivityStarted - From: _CRM_GC.CRMactGetCustInfo.ActivityStarted To: CRMWindowsAdapter.CRMlblAcctNum.Properties Could not find instance from KeyProvider. KeyName: Key KeyProviderName: CRMMDIClient". Can anyone please help me out on this?.
Thanks in advance.
Intel Corporation
US
I'm experiencing this as well. When I hover over blue dot, I see "ConnectableProperties is not servicing a property named - SmartKey%WindowAdapter-8D5EE6BC22991AB\MdiChild-8D5EE7325D9EA13%Key%Value".
I did have an additional key property in the CRM CRMlblAcctNum, but I got rid of it by changing Active to Key. I'm new to Pega so any help appreciated.
Updated: 26 Jul 2018 14:19 EDT
Intel Corporation
US
I found my issue. I had UseKeys set to True on CRMMDIClient as well as the CRMChild. I also was missing link to comparison, but don't think that was what caused my error.