Question Julian Cowan (cowaj) PEGA Principal System Architect Pegasystems Inc. AU View Profile cowaj Member since 2014 4 posts PEGA Posted: Jul 19, 2021 Last activity: Jul 19, 2021 Posted: 19 Jul 2021 18:36 EDT Last activity: 19 Jul 2021 19:00 EDT Closed Enabling creation by email for top level cases - knowledge base article clarification Report View translated message In regards the knowledge base article: Enabling creation by email for top-level cases | Pega The documentation contains the following statement: "Ensure that your system does not use LDAP authentication." Seeking clarification on what the statement is actually referring to within this feature set. What aspects of the Email integration and case management are impacted? Pega Platform Case Management Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied!