Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Julian Cowan (cowaj)
PEGA
Principal System Architect
Pegasystems Inc.
AU
cowaj Member since 2014 4 posts
PEGA
Posted: Jul 19, 2021
Last activity: Jul 19, 2021
Posted: 19 Jul 2021 18:36 EDT
Last activity: 19 Jul 2021 19:00 EDT
Closed

Enabling creation by email for top level cases - knowledge base article clarification

In regards the knowledge base article: Enabling creation by email for top-level cases | Pega

The documentation contains the following statement:

"Ensure that your system does not use LDAP authentication."

Seeking clarification on what the statement is actually referring to within this feature set. What aspects of the Email integration and case management are impacted?

To see attachments, please log in.
Pega Platform
Case Management

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice