Question 8 Views Julian Cowan (cowaj) PEGA Lead System Architect Pegasystems Inc. AU View Profile Send Message cowaj Member since 2014 4 posts PEGA Posted: July 19, 2021 Last activity: July 19, 2021 Posted: 19 Jul 2021 18:36 EDT Last activity: 19 Jul 2021 19:00 EDT Closed Enabling creation by email for top level cases - knowledge base article clarification Report In regards the knowledge base article: Enabling creation by email for top-level cases | Pega The documentation contains the following statement: "Ensure that your system does not use LDAP authentication." Seeking clarification on what the statement is actually referring to within this feature set. What aspects of the Email integration and case management are impacted? Pega Platform Case Management Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied! Moderation Team has archived post, learn more This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.