Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Minaal Mote (MinaalM2)
Coforge
Technology Specialist
Coforge
IN
MinaalM2 Member since 2015 2 posts
Coforge
Posted: Mar 8, 2023
Last activity: Apr 3, 2023
Posted: 8 Mar 2023 7:39 EST
Last activity: 3 Apr 2023 7:51 EDT
Closed

Embed Legacy Chatbot to Web Page

I have a requirement to embed Legacy WebChat to User Website. I generated a mashup code from the channel and want to use it to integrate to Web Page. UI requirement is show a chat icon(refer attached screenshot) in the bottom right corner and on click of the icon, popup the chat window like a normal chatbot.

Is there any OOTB feature by Pega to achieve this complete UI requirement?

The current mashup code only provides chat window and doesn't have minimize feature.  

***Edited by Moderator Marije to add Capability tags***
To see attachments, please log in.
Pega Chat 8.1
Chat and Messaging
Self-Service
User Experience
Other Industry
Senior System Architect

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice