Emails not working after upgrade from 8.6.2 to 8.6.6
Emails not working after upgrade from 8.6.2 to 8.6.6
Possible issue is OOTB Activity: SendSimpleEmail of class Work- may have been updated
- 8.6.2 = RSPega-ProcessEngine:08-06-01
- 8.6.6 = RSPega-ProcessEngine:08-06-04
***Edited by Moderator Marije to add Capability tags***
Accepted Solution
Updated: 11 Jan 2023 10:30 EST
Pegasystems Inc.
GB
@HenryA80 I can see that you logged this issue with our support team a day after you posted the question on the forum.
Conclusion made in INC-253743:
"
Issue Analysis/Summary 22 December:
Emails not working after upgrade from 8.6.2 to 8.6.6 error message :
"FAIL Unable to open an instance using the given inputs: pxobjclass = "Data EmailAccount", pyAccount Name "DOE FW EPP1-Work", pyAccount Type "Notify"
Conclusion:
The issue got resolved during the call when client configured the email account "DOE FW EPP1-Work" .
"
Please can you mark this as 'Accept Solution' if your issue is resolved?
Accepted Solution
Updated: 11 Jan 2023 10:30 EST
Pegasystems Inc.
GB
@HenryA80 I can see that you logged this issue with our support team a day after you posted the question on the forum.
Conclusion made in INC-253743:
"
Issue Analysis/Summary 22 December:
Emails not working after upgrade from 8.6.2 to 8.6.6 error message :
"FAIL Unable to open an instance using the given inputs: pxobjclass = "Data EmailAccount", pyAccount Name "DOE FW EPP1-Work", pyAccount Type "Notify"
Conclusion:
The issue got resolved during the call when client configured the email account "DOE FW EPP1-Work" .
"
Please can you mark this as 'Accept Solution' if your issue is resolved?