Question 60 Views SUDHIR M (SUDHIRM7) ANZ ENGINEER ANZ IN View Profile Send Message SUDHIRM7 Member since 2014 4 posts ANZ Posted: October 13, 2020 Last activity: October 13, 2020 Posted: 13 Oct 2020 10:28 EDT Last activity: 13 Oct 2020 12:31 EDT Closed Email sub folder ingestion from outlook 2010 mail box to PEGA 8.4 listener does not ingest/listen email Hi, I am using PEGA 8.4 and created a listener to listen to INBOX/SUBFOLDER The inbox is Outlook 2010 mail box. The listener in PEGA does not listen to subfolder when we have unread emails. However the listener picks the unread emails from INBOX when INBOX is configured in the email folder to listen in the listener instance. If the Outlook is 2016 is configured with the same combination of subfolder in INBOX the email listener successfully picks up the email and creates the case. Is this an issue with PEGA 8.4? ***Edited by Moderator Kayla to update Content Type from Discussion to Question*** Pega Platform 8.4 Project Delivery Financial Services System Architect Likes (1) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied! Moderation Team has archived post, learn more This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.