Closed
Email notification enabled at case type level is not working as expected.
pzCaseNotification activity is not getting called if the assignment in Data- though the assignment is routed to respective user's worklist. But if the assignment is in Work- the email notification is being sent and it's working fine.
***Edited by Moderator: Pooja Gadige to change content format from Discussion to Question, change category from General to Product, add product details tag, add platform capability tag***