Question
Accenture
Accenture
BR
Accenture
Posted: Sep 1, 2022
Last activity: Sep 1, 2022
Last activity: 1 Sep 2022 14:45 EDT
Closed
Email listener protocolo IMAP close folder
Hello. I'm having trouble starting an email listener at SMA, it's showing the error below: 2022-08-24 13:35:38,601 [ WebContainer : 11] [ STANDARD] [ ] [ ] ( services.email.EmailListener) DEBUG - emailConnect 2022-08-24 13:35:43,880 [ WebContainer : 11] [ STANDARD] [ ] [ ] ( services.email.EmailListener) DEBUG - emailDisconnect 2022-08-24 13:35:43,880 [ WebContainer : 11] [ STANDARD] [ ] [ ] (tener.ListenerStateManagerImpl) ERROR - Unexpected exception. java.lang.IllegalStateException: This operation is not allowed on a closed folder at com.sun.mail.imap.IMAPFolder.close(IMAPFolder.java:1409) at com.sun.mail.imap.IMAPFolder.close(IMAPFolder.java:1383) at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.emailDisconnect(EmailListener.java:3360) at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.setup(EmailListener.java:2105) at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.setup(EmailListener
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Hello. I'm having trouble starting an email listener at SMA, it's showing the error below: 2022-08-24 13:35:38,601 [ WebContainer : 11] [ STANDARD] [ ] [ ] ( services.email.EmailListener) DEBUG - emailConnect 2022-08-24 13:35:43,880 [ WebContainer : 11] [ STANDARD] [ ] [ ] ( services.email.EmailListener) DEBUG - emailDisconnect 2022-08-24 13:35:43,880 [ WebContainer : 11] [ STANDARD] [ ] [ ] (tener.ListenerStateManagerImpl) ERROR - Unexpected exception. java.lang.IllegalStateException: This operation is not allowed on a closed folder at com.sun.mail.imap.IMAPFolder.close(IMAPFolder.java:1409) at com.sun.mail.imap.IMAPFolder.close(IMAPFolder.java:1383) at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.emailDisconnect(EmailListener.java:3360) at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.setup(EmailListener.java:2105) at com.pega.pegarules.integration.engine.internal.services.email.EmailListener.setup(EmailListener.java:1969) at com.pega.pegarules.integration.engine.internal.services.listener.ListenerWrapper.launchListener(ListenerWrapper.java:151) at com.pega.pegarules.integration.engine.internal.services.listener.ListenerStateManagerImpl.startOneListener(ListenerStateManagerImpl.java:752) [...] We are using pick up version 7.1.9, IMAP protocol, with outlook.office365, port 993. Do you have any suggestions for analysis? Thank you.
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***Edited by Moderator Marissa to add Capability tags***
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