We have created an email listener in order to read and intake emails. During the intake, the service email rule is built to read the message data into clipboard page. This is read in as text. The format is similar in all emails, but it is not standardized.
The issue is that the email body is being loaded into the property without end of line characters. In order to properly process the email body, an ability to distinguish lines is necessary.
What steps/rules are needed in order to intake the email and maintain the new line/carriage return characters?
***Edited by Moderator Marije to add Capability tags***