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Question

 Abhishek Gubba (Abhishek0256)
Centene Corporation

Centene Corporation
US
Abhishek0256 Member since 2020 7 posts
Centene Corporation
Posted: Jun 13, 2022
Last activity: Jun 14, 2022
Posted: 13 Jun 2022 17:14 EDT
Last activity: 14 Jun 2022 2:29 EDT
Closed

Email Account with Exchange Web Services

Team,

We are trying to setup an email account in Pega for an email listener to create cases. Got to know from the mail exchange server team that the support for IMAP and POP3 protocols will be retired soon. And we have been suggested to use Exchange Web Services. 

Can someone please share any configuration steps on how to setup an email account using Exchange Web Services, also any other necessary information to build this use case.

***Edited by Moderator: Pooja Gadige to add capability tags***
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Pega Platform
Email
Data Integration
Case Management
Healthcare and Life Sciences
System Architect

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