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Question

 Manish Kumar (ManishBhateja1) HAP
HAP
US
ManishBhateja1 Member since 2015 10 posts
HAP
Posted: Feb 22, 2017
Last activity: Mar 10, 2017
Posted: 22 Feb 2017 15:22 EST
Last activity: 10 Mar 2017 5:55 EST
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Does pega CTI component compatible with Enghouse CIM (Customer Interaction Management)

Does pega CTI component compatible with Enghouse CIM (Customer Interaction Management).

Today we work with CTConnect from Enghouse, but there is a limit there that it can not pass more than 128 characters to Pega CTI services. So, there was a question whether Pega can work with Enghouse CIM. Is there anybody who have gone through this path?

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