@KrishnaC2331

This error means you're trying to access a folder or file location that the system has locked down for security reasons usually the Service Export Directory where files like logs or exports are stored. Most systems, like Pega, don’t allow users or services to directly access this folder unless they go through approved paths. Instead of accessing the directory directly, you should use built-in features like data exports, file downloads, or API endpoints that the system provides. Check the logs to see exactly what caused the block it could be a missing permission, a wrong access method, or a misconfigured rule. If you’re a developer, make sure your code isn't pointing directly to internal directories. If you're using a tool like Pega, stick to supported methods like activities, data pages, or connectors to handle files. Also check that your user role has the right permissions. Most of the time, this issue is about using the right method, not forcing direct access.