Hi,

We have a requirement where an email is sent to a manager when the case is created and link of the application is mentioned in the email.

Presently, system shows the default access group portal to the user when user logs in using that link i.e. if user has access group A , access group B and access group C and if access group A is selected for that user in the operator record then system lands into the portal of the access group A.

Access group A points to App1 application and Access group B and access group C points to App2 application 

We have two different actors in the application which has these different access groups ( B and C)

Now as per requirement, the email which is shown is can be for access group B or access group C. Is there any way we can have a separate URL for a separate access group.

I have checked application alias but it is based on the application.

I have one more query. Could anyone let me know how non editable part of an application alias is generated.

Our application is on Pega cloud and i see that for lower env, it has OKTA enabled url in an application alias but in prod it as prweb (PRServlet) alias.