Detecting Dropped Calls course not available
Hi,
I am trying to access the course 'Detecting Dropped Calls', but getting the message as 'page is not found'. I was able to access this course before the Pega Academy updates. Also, I am not able to find it by searching all the courses. Link as below: https://academy.pega.com/library/C-890 I need that course to understand ESM functionalities better with an E2E use case..
Can you please help me on that?
Pegasystems Inc.
NL
Hello,
The Detecting Dropped Calls course is still present on the previous Pega Academy application.
Go to: https://academy.pega.com/academyapp/library
search for: detecting dropped calls And you should get C-1338.
Please let us know if you encounter any further issues.
Miki
Turkish Airlines
TR
Hi,
I can open the course that you mention C-1338, but i couldn't see the information in it,
What is the problem? Could you help me?
Thanks
Pegasystems Inc.
US
@AslihanKurdoglu You are retrieving this course from an older version of Pega Academy. This has now been retired. We recommend that to stay current with Pega products and features, that you enroll in the classes found on the new Pega Academy! When you click on the dashboard, you can click "Learn" and then "Missions." From there, you can enroll in any of the updated content.
Hope this helps!
Vodafone
TR
Hi,
Thank you for reply, actually, i want to learn Event Strategy Manager implementation, Detecting Dropped Calls Course was a good example for me but now i couldn't access that course, i've investigated like ESM example but i couldn't find anything. And also, I am using 8.3 Pega Marketing version, Is there any plan to add for ESM example like Detecting Dropped Calls in 8 or higher versions?
Thanks.