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Question

 Prasad Reddy (PrasadR0)
Dell

Dell
IN
PrasadR0 Member since 2017 1 post
Dell
Posted: Sep 27, 2018
Last activity: Oct 2, 2018
Posted: 27 Sep 2018 3:20 EDT
Last activity: 2 Oct 2018 10:57 EDT
Closed

Delegated SLA issue

The SLA is delegated to the

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The SLA is delegated to the

, i a got below message .

This service level agreement has limited configuration access. Switch to the Designer Studio for full access.

***Edited by Moderator: Pallavi to update platform capability tags***


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Case Management

Posted: 7 years ago
Posted: 27 Sep 2018 3:33 EDT
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Hello,

I'm sure to understand the meaning here. Are you talking about "Delegated rules" or are you just talking about normal SLA rules?

Delegating an SLA for an Admin role doesn't make sense. Where did you get this error?

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Posted: 7 years ago
Posted: 2 Oct 2018 10:57 EDT
Kurt Waltz (KurtW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Hi,

While this isn't something I've personally encountered before, I've found the below Support Article which sounds like its for a similar problem, and might be helpful:

https://community.pega.com/support/support-articles/unable-edit-delegated-rules

Hope this helps!

-Kurt

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