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Question

 David Ley (DAVIDLEY)
Sun Life
UX Architect
Sun Life
CA
DAVIDLEY Member since 2011 15 posts
Sun Life
Posted: Jul 22, 2020
Last activity: Jul 22, 2020
Posted: 22 Jul 2020 12:50 EDT
Last activity: 22 Jul 2020 12:54 EDT
Closed

Default state of interaction portal header (expanded or collapsed)

In the Customer Service interaction portal, the "client header" is expanded by default (until the user clicks on "Show Less").

Is there a way to make this header collapsed by default?  Only show the "show less" fields until the user clicks on the "show more" link?

 

We are using Customer Service for Insurance 8.4

 

 

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Pega Customer Service for Insurance 8.4
User Experience
Insurance
Experience Designer

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