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 Naveen Raja Chavadipalayam Balamuruhan Minavathi (NaveenRajaC) CSAA
CSAA
US
NaveenRajaC Member since 2014 29 posts
CSAA
Posted: January 22, 2019
Last activity: January 23, 2019
Posted: 22 Jan 2019 2:55 EST
Last activity: 23 Jan 2019 1:11 EST
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Data page refresh criteria

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Hi

I am having requestor level data page. On the load management tab, I used both the "DO NOT RELOAD WHEN" criteria with a when rule and also gave "RELOAD IF OLDER THAN" to 15 minutes.

If after 15 mins, will the data page go stale and get refreshed (assuming that the WHEN rule still holds true) or will the WHEN rule gets precedence and the data page will not reload.

Can anyone help on this.

Thanks in Advance

Naveen Raja

Case Management Data Integration
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Posted: 3 years ago
Posted: 22 Jan 2019 3:27 EST
Marc Lasserre (MarcLasserre_GCS) PEGA Senior Principal Engineer, Technical Support
Pegasystems Inc.
FR

Hello,

I don't think the page will reload if the WHEN rule is still true.

Accepted Solution

Posted: 3 years ago
Posted: 22 Jan 2019 19:44 EST
Susan Liu (SusanLiu_GCS) PEGA Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

https://community.pega.com/sites/default/files/help_v74/procomhelpmain.htm#rule-/rule-declare-/rule-declare-pages/loadmanagement.htm

If you would like to have "RELOAD IF OLDER THAN" criteria to be picked up, then "DO NOT RELOAD WHEN" criteria should not be 'true'. 

Also note, the data page is refreshed only when another access request is made after the expiration time, and is never refreshed more than once per user interaction.

 
Posted: 3 years ago
Posted: 22 Jan 2019 19:54 EST
Ritam Biswas (RitamB64) Areantans LSA
Areantans
AU

first it'll check "RELOAD IF OLDER THAN" criteria to be picked up,

then "DO NOT RELOAD WHEN" criteria that should be false

then it'll load when another access request will be made.

We'd prefer it if you saw us at our best.

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