Question
Mizuho EMEA
GB
Last activity: 14 Oct 2022 4:37 EDT
Data Export
Hello,
Please I want to export data for certain workflows but I need to create a Service Request through My Support Portal (https://msp.pega.com) to have a custom export built. Where do I do that? I can only see the open cases or closed cases but it doesn't seem that I have a tab to add a request.
Thanks
Lara
Updated: 14 Oct 2022 4:37 EDT
JPMC
IN
@LaraS16651803 Could you check if your account is linked to your organization account. You can reach out to account administrators of your organization.
The Account Administrator (also known as Support Contact Administrator) is responsible for affiliating individuals to your company’s Pega Support account and assigning them with the roles necessary to interact with Pega Support team.
Pasted above content from https://support.pega.com/content-page/my-support-portal-faq for your understanding.