Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Ankuj Jhalani (AnkujJ44)
Canadian Imperial Bank of Commerce
Ankuj Jhalani
Canadian Imperial Bank of Commerce
CA
AnkujJ44 Member since 2014 33 posts
Canadian Imperial Bank of Commerce
Posted: Oct 22, 2019
Last activity: Oct 23, 2019
Posted: 22 Oct 2019 9:47 EDT
Last activity: 23 Oct 2019 5:32 EDT
Closed

Customize number of entires in System-User-Recents

Hi

We were trying to leverage System-user-recents to build a report for the user. However, the system-user-recents limits the number of entries to only 30. Though the OOTB code has a DSS to take the number of entries from (RUF pzPopulateRecentList), system agents deletes any entries exceeding 30 and this number is hardcoded (Agent activity - pzPurgeExtraRecents ). All the OOTB code is final so I am uncomfortable customizing it. Should there be a hotfix or is it the intended ootb behaviour for performance reasons.

Is there another ootb way to capture user recent actions (one way I can think of is to enable auditing on harness)

***Edited by Moderator: Lochan to update platform capability tags***

To see attachments, please log in.
Case Management
Reporting

Related content:

Related content has not currently been identified for this post.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice