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Customize Agile Studio Status Lists and Values
My client has asked me to report on construction progress more granularly than the out-of-the-box Agile Studio (v 7.3.1) statuses allow. I'm sure I can leverage tags to do this, but would rather customize the values in the various status lists. Is there a way to do this?
I was able to add new values to status dropdowns using the existing case lifecycle stages. I didn't want to mess with the stages. It certainly isn't easy, intuitive, or end user friendly like other COTS solutions, but it is possible. You do need an unlocked ruleset, and some technical knowledge to do this, as it involves creating field-values, and editing when-rules.