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Question

 Rahul Chaher (RahulChaher)
John Deere
Assistant General Manager
John Deere
IN
RahulChaher Member since 2021 1 post
John Deere
Posted: May 29, 2023
Last activity: May 29, 2023
Posted: 29 May 2023 6:01 EDT
Last activity: 29 May 2023 6:01 EDT
Closed

Customer service for Financial Services- Collection under CPMFS and not SCM workpool

Hello, 

Whether anyone knows why Pega Customer service for financial services framework kept collections case type under the CPMFS workpool and not under the SCM workpool? Rest all the case types are under SCM workpool.

Thanks and Regards,

Rahul

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Pega Customer Service for Financial Services 8.8
Case Management

  • Abhiraj Gupta

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