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Question

 David Kulcsar (David.Kulcsar)
Saltech Consulting

Saltech Consulting
ES
David.Kulcsar Member since 2017 1 post
Saltech Consulting
Posted: Aug 7, 2018
Last activity: Jan 21, 2019
Posted: 7 Aug 2018 5:57 EDT
Last activity: 21 Jan 2019 18:12 EST
Closed
Solved

Currency control bug on "it_IT" locale
Brief Description
Currency Format for it_IT locale wrong
Detailed Description
Hello!
We have a UI related issue related to currency control. When our operator setting local is "it_IT" (Italy) the control shows for example "1,00,000.00" for 100000. For locales such as "de_DE" or "fr_FR" the control works perfectly ( 100,000.00 ).
Our env: Pega 7.31 Sales Automation
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Brief Description
Currency Format for it_IT locale wrong
Detailed Description
Hello!
We have a UI related issue related to currency control. When our operator setting local is "it_IT" (Italy) the control shows for example "1,00,000.00" for 100000. For locales such as "de_DE" or "fr_FR" the control works perfectly ( 100,000.00 ).
Our env: Pega 7.31 Sales Automation
See Total Amount in the sceenshot.
Steps to Reproduce
Have a ui control for a decimal property set as Currency in Presentation tab set as number and to local currency.
Set your operator to use locale "it_IT".
***Moderator Edit-Vidyaranjan: Updated Platform Capability & SR details***

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Pega Sales Automation
User Experience
Support Case Parallel

Accepted Solution

Posted: 6 years ago
Posted: 28 Sep 2018 5:17 EDT
Istvan Szepkuti (IstvanS7)
Saltech Consulting

Saltech Consulting
GB

The issue was solved with a hotfix:

'RESOLUTION

Apply HFix-47051.
Additional Installation Instructions: After installing the hotfix generate function pxFormatNumber--(String,String,b587b3b1c87f03ce6672550a389d404fa'

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Posted: 6 years ago
Posted: 8 Aug 2018 4:33 EDT
Gurpreet Kaur (Gurpreet_GCS)
PEGA
Principal Technical Solutions Engineer
Pegasystems Inc.
IN

Hi David,

Thanks for writing to PSC :).

When we select any locale date, currency, number etc will be formatted according to that locale.

In locale it_IT, In Currency format '.' is thousand separator and ',' is a decimal separator. 

As per your image it is showing correctly.

Let me know , if any other details are required.

Best,

Gurpreet

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Posted: 6 years ago
Posted: 8 Aug 2018 4:52 EDT
Rajeev Ranjan (ranjr)
PEGA
Principal Technical Solutions Engineer
PEG
PL

Hi,

There is a hfix HFix-42492 which provides a  control called "pxCurrencyInternational" that supports all possible decimal separators i.e. comma and dot.

You can try this. The HFIX is for PRPC 7.3.1

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Posted: 6 years ago
Posted: 8 Aug 2018 10:59 EDT
Laurence Brannigan (LaurenceB_GCS)
PEGA
Senior Software Solutions Engineer
PEG
GB

I can reproduce this.

When my locale is set to de_DE I see: -

123.456,78 €

And when I change locale to it_IT this shows: -

€1,23,456.78

So this appears to be using the wrong decimal/thousands separators and it's also adding an extra separator between 10^4 and 10^5 instead of between 10^5 and 10^6

I've done a refresh on the harness and I can see that the call to RefreshHarness is returning it in US format: -

7":"D_CaseStages_pa613292831281582pz"},"MyCurrency":"123456.78","pxUpdateOpName

I assume the representation to native locale must be happening in the browser code.

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I can reproduce this.

When my locale is set to de_DE I see: -

123.456,78 €

And when I change locale to it_IT this shows: -

€1,23,456.78

So this appears to be using the wrong decimal/thousands separators and it's also adding an extra separator between 10^4 and 10^5 instead of between 10^5 and 10^6

I've done a refresh on the harness and I can see that the call to RefreshHarness is returning it in US format: -

7":"D_CaseStages_pa613292831281582pz"},"MyCurrency":"123456.78","pxUpdateOpName

I assume the representation to native locale must be happening in the browser code.

For reference, I see this with Chrome (Version 68.0.3440.84), the locale is set via the Operator record, and the currency property is displayed in read-only format on the section.

I have also installed HFix-42492 but the same problem appears to persist (did not restart server, did re-login, did clear browser cache, did re-save section)

 


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Accepted Solution

Posted: 6 years ago
Posted: 28 Sep 2018 5:17 EDT
Istvan Szepkuti (IstvanS7)
Saltech Consulting

Saltech Consulting
GB

The issue was solved with a hotfix:

'RESOLUTION

Apply HFix-47051.
Additional Installation Instructions: After installing the hotfix generate function pxFormatNumber--(String,String,b587b3b1c87f03ce6672550a389d404fa'

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