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Question

 Dion Lammers (DionLammers) PEGA Partner Success Tech Lead - EMEA
Pegasystems Inc.
NL
DionLammers Member since 2011 31 posts
PEGA
Posted: Dec 6, 2021
Last activity: Dec 6, 2021
Posted: 6 Dec 2021 3:46 EST
Last activity: 6 Dec 2021 6:48 EST
Closed

CTI vendor Diabolocom - any known implementations?

Hi,

A new client is starting a customer service implementation and they use CTI vendor Diabolocom. Are there any known implementations with this vendor and will it be possible to integrate with the latest PegaCall versions? 

They aren't mentioned in the support guide but the website of Diabolocom does mention the integration with Pega: https://www.diabolocom.com/en/cti-pega-integration 

Tx

Dion

***Edited by Moderator: Pooja Gadige to add capability tags***
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