Question


HCL SINGAPORE PTE LTD
SG
Last activity: 11 May 2020 10:40 EDT
credentials asking for open exercise system
While click on "Open exercise system", the web page is coming and showing as
Status:fail
Operator:Unauthenticated or not available
Node:No ID available
We try to hit the URl till prweb "https://paex47-use.pegacloud.io/prweb/", but it is asking login credentials.
Here which credentials should put.
Thanks
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Updated: 14 Jun 2021 7:38 EDT


Pegasystems Inc.
IN
Did you try logging in the credentials which are mentioned at the start of each exercise?
Please find the below screenshot for more details.


HCL SINGAPORE PTE LTD
SG
Yes, I tried that credentials as well, but no luck. even I tries with SSA@TGB as well, but same response.


HCL SINGAPORE PTE LTD
SG
It is happening since Saturday morning.
Updated: 14 Jun 2021 7:38 EDT


Pegasystems Inc.
IN
Did you try resetting the Exercise System?


Pegasystems Inc.
IN
Hi Saurabh,
As suggested could you try restarting the exercise system ?
Is the issue resolved ?
Warm Regards,
Venkat


HCL SINGAPORE PTE LTD
SG
Hi Venkat, Exercise system not yet open. I tried to login again and try to open the exercise system, but same response.


Pegasystems Inc.
IN
Hi Saurabh,
Please contact [email protected] to reset it for you.
https://collaborate.pega.com/question/unable-open-open-exercise-system
https://collaborate.pega.com/question/my-exercise-system-not-working-suddenly
Thanks
Siddharth


HCL SINGAPORE PTE LTD
SG
Thanks for your reply !
I already sent them an email about this. waiting for their response as well.
Thanks !