Question
Cognizant
US
Last activity: 30 Nov 2016 9:45 EST
creating a test Application for Customer service
Hi ,
I was trying to create an application based on pdn study material for Customer service .
Creating a new Pega Customer ServiceApplication (page 52 of the pdf version of Implementing Pega Customer Service 7.21)
when i give all details as per the odf and click on create I am getting following issue
Hi ,
I was trying to create an application based on pdn study material for Customer service .
Creating a new Pega Customer ServiceApplication (page 52 of the pdf version of Implementing Pega Customer Service 7.21)
when i give all details as per the odf and click on create I am getting following issue
A Rule-RuleSet-Version could not be saved due to 12 error(s) on it: **
There are multiple required ruleset versions with the same name: CPM:07-14-99 **
There are multiple required ruleset versions with the same name: CPM-Social:07-14-99 **
There are multiple required ruleset versions with the same name: CPM-Reports:07-14-99 **
There are multiple required ruleset versions with the same name: PegaAppCA:07-14-99 **
There are multiple required ruleset versions with the same name: PegaFW-Social:07-14-99 **
There are multiple required ruleset versions with the same name: PegaKM:07-14-99 **
There are multiple required ruleset versions with the same name: KMReports:07-14-99 **
There are multiple required ruleset versions with the same name: PegaFW-NewsFeed:07-14-99 **
There are multiple required ruleset versions with the same name: Pega-LP_CPM:07-14-99 **
There are multiple required ruleset versions with the same name: MyCo:01-01-01 **
There are multiple required ruleset versions with the same name: PegaApp:07-14-99 **
There are multiple required ruleset versions with the same name: PegaFW-Chat:07-14-99
Could you please help on this ?
Thanks in Advance
***Updated by moderator: Maryrita to add Group Tag***