The client needs to launch PEGA interaction portal from a chat application inside an iFrame. This application sends customer data through an SDK which can be read without problems.
The thing is that in the Harness CPMInteractionPortal I'm running a JS which calls an activity where I set some parameters to create a new thread and then call the RedirectAndRun (@baseclass) activity. The thread is correctly created and the interaction as well but the interaction is never appended in the UI. It is only visible in the clipboard and I don't know how to append it or display it.
This all happens inside an iframe from a chat application.
Let me know if more details are needed.
***Edited by Moderator: Pooja Gadige to add platform capability tags***