Posted: March 31, 2020
Last activity: March 31, 2020
Last activity: 31 Mar 2020 1:04 EDT
CPM call popup implementation in java script
We are using Pega 7.1.7 and CPM 7.3
currently CPM call popup using Default-.Agent.ChannelServices-Admin-PresenceAgent
and InvokePopWorkstationActivity. ChannelServices-Wizard-CTI-Config
Is there any way to configure this call popup using java script.