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Question

 Kothalawala Tharindu (TKOTHALAWALA)
Virtusa

Virtusa
LK
TKOTHALAWALA Member since 2010 3 posts
Virtusa
Posted: Mar 31, 2020
Last activity: Mar 31, 2020
Posted: 31 Mar 2020 0:53 EDT
Last activity: 31 Mar 2020 1:04 EDT
Closed

CPM call popup implementation in java script

We are using Pega 7.1.7 and CPM 7.3  

currently CPM call popup using Default-.Agent.ChannelServices-Admin-PresenceAgent

and  InvokePopWorkstationActivity. ChannelServices-Wizard-CTI-Config

 

Is there any way to configure this call popup using java script. 

 

 

 

 

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Pega Customer Service for Insurance 7.1.3
Low-Code App Development
Insurance
Senior System Architect

  • Damith Pathirana

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