Exercise: Adding alternate stages to the case life cycle

Scenario

TGB's business policies indicate all expense reimbursement requests are routed to the appropriate reviewers for approval, and then goes to the accounting office for payment processing. If a request for expense reimbursement is rejected by the department manager or the director, the employee must be provided an opportunity to reconcile the request. Additionally, if any expense items are billable to a customer, or the expense items meet certain criteria, the request for expense reimbursement must be audited.

The table below provides the credentials you need to complete the exercise.

Your assignment

Add alternate stages and steps to the Expense Voucher case life cycle to model the exceptions for a rejected request for expense reimbursement, or a required audit.