Question
Cognizant
IN
Last activity: 20 Jan 2023 4:16 EST
Couldn't initialize class java.awt.GraphicsEnvironment$LocalGE
While attaching any image file (jpg, png) from OOTB AttachmentFiles, we got the below error.
The Flow Action post-processing activity pzSaveAttachments failed: java.lang.NoClassDefFoundError: Could not initialize class java.awt.GraphicsEnvironment$LocalGE
***Edited by Moderator Marije to add Support Case Details; update capability tags***
Accepted Solution
Updated: 20 Jan 2023 4:16 EST
Evonsys, LLC
NL
@MarijeSchillern We have followed below approach with our IT team, it worked
added -Djava.awt.headless=true in setenv
Updated: 18 Jan 2023 7:20 EST
Evonsys
NL
@SureshK2093 Is this resolved?
Pegasystems Inc.
GB
@SureshK2093 I checked and can see that you logged support ticket INC-225481 last July.
Our team requested the following but had no further response:
1. Could you please try adding the below DSS :
1. Ruleset: Pega-Engine Purpose: prconfig/initialization/preloadengineclasses/default Value: true
2. Log off and login and verify the behavior.
3. Could you please confirm whether the pyAttachmentPage is present in the clipboard when we try to attach the file?
As they had no further response the support ticket was closed.
Evonsys, LLC
NL
Accepted Solution
Updated: 20 Jan 2023 4:16 EST
Evonsys, LLC
NL
@MarijeSchillern We have followed below approach with our IT team, it worked
added -Djava.awt.headless=true in setenv