@DeepakJ05

This issue is happening because the old session from 07/31 was never properly closed, so when the user reconnects through VPN the next day, the server reuses that stale session data. Since pxSessionTimeout only controls inactivity warning and logout, it doesn’t clear a disconnected session without logout. To fix this, you should ensure sessions are force-terminated when the laptop disconnects, either by configuring short idle timeout at load balancer/application server or enabling “Terminate existing session on new login” in authentication service. Another option is to clear server caches for expired sessions by using dynamic system settings related to timeout and invalid session handling. It’s also important to review your AccessGroup and portal mapping rules to make sure that an expired session cannot default to another user portal. In regulated environments, enabling SSO re-authentication on each login is a safer approach to prevent compliance issues. Finally, advise users to log out instead of just disconnecting to avoid leaving sessions orphaned.