Question
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Independent
NL
Independent
Posted: Oct 1, 2025
Last activity: 3 weeks 6 days ago
Last activity: 29 Jan 2026 4:05 EST
Constellation Attachments widget disable or hide upload functionality
We use OOTB Constellation portals and have Attachments widget within case utilities.
Is there a way to disable or hide upload functionality for both "Add files" and "Add links" within Attachments widget? Please see the screenshot for reference.
We only want to display the current attachments of the case by using this widget.
@BurakAtaman
Yes—do it with attachment categories and permissions, not a UI hack. Open the case type in App Studio → Settings → Attachments. Define the categories you actually allow to exist, but for each category set the “Create/Add” condition to a when rule that always returns false (or require a privilege your end-user roles don’t have). Keep “View/Download” allowed so the list still renders. Remove any generic “Links” category so “Add link” never appears. If your org manages security by roles, also remove the attachment create privilege from the end-user access role so the DX API denies creates. After this, Constellation hides the Add files/Add links buttons and shows only existing attachments. If the buttons still appear due to a cached view, save a read-only variant of the Attachments utility in the portal view and reference that variant.