Question
National Account Service Company
US
Last activity: 15 Sep 2023 15:19 EDT
Constellation Architecture with Pega Appeals and Grievances framework application
Do we have support for Pega's Latest Constellation UI Architecture (Cosmos React JS) on the Pega Appeals and Grievances framework application. Or more broadly, Is Constellation UI Architecture supported within Pega Foundation for Healthcare framework?
If Yes, which version of Pega Appeals and Grievances application has that support. If No, do we know when that will be available ?
I am not able to find any documentation for that anywhere, and would like to know all the Pega framework applications that are currently supported with Constellation UI Architecture .
Thanks,
SG
Pegasystems Inc.
US
Hi,
As of the 23.0 release, Appeals & Grievances is not available on Constellation. And while the Foundation for Healthcare remains on UI kit architecture, we have been actively investigating the path forward for building Constellation applications leveraging current UI Kit data model.
While we can’t commit to a specific date for completion, a Constellation-based Appeals & Grievances functionality is a high priority for Pega.
Currently, Customer Service for Healthcare and Sales Automation for Healthcare include a number of journeys on Constellation leveraging the common data model (CDM). In addition, our CDM is being expanded for healthcare objects as we take on more application journeys. In the curremt release we’re working on a Prior Authorization journey and patient 360 functionality in our Care Management application.
Hope this is helpful.