Question
Anthem
US
Last activity: 29 Mar 2019 15:50 EDT
Click on AES scorecard reports item links routing to a wrong URL.
Hi Andy/Jim,
Click on AES scorecard reports item links (For example : BrowsInt-9647 ) routing to a non working URL.
Please help rectify. PFA's for the screenshots.
Thank you.
***Edited by Moderator Marissa to update SR Details***
Accepted Solution
Pegasystems Inc.
US
Upon reviewing the associated Support Request, this was the resolution:
Please execute the following steps -
From the instances of PegaAES-Data-AESSettings class, open PEGAAES-DATA-AESSETTINGS-DEFAULTSETTINGS instance.
Change AES Server URL to the correct one and restart the AES node.
Updated: 27 Dec 2018 14:00 EST
Anthem
US
Hi Moderators,
Could you please help route this post to the following AES experts : 1) Werden, Andy 2) Kelly, Jim
Thank you.
Anthem
US
Hi Andy,
AES : 07.30
PRPC : 07.31
For instance,Click on the following Item BrowsInt-9647 should be redirecting to the following URL https://va10n40604.wellpoint.com:8443/prweb/PRServlet/, but it is getting routed to http://va10n40604.wellpoint.com:8080/prweb/PRServlet?pyActivity=Work-.Open&InsHandle=PEGAAES-WORK-ACTION BrowsInt-9647&HarnessPurpose=Review&AllowInput=false
Pegasystems Inc.
US
The URL is generated from @(Pega-ProCom:PegaProComUtilities).getPublicLinkURL() which seems to reference dynamic system setting Pega-ProCom.PublicLinkURL
Update that DSS with correct server URL and flush data pages D_systemConfiguration and Declare_AESSettings
Accepted Solution
Pegasystems Inc.
US
Upon reviewing the associated Support Request, this was the resolution:
Please execute the following steps -
From the instances of PegaAES-Data-AESSettings class, open PEGAAES-DATA-AESSETTINGS-DEFAULTSETTINGS instance.
Change AES Server URL to the correct one and restart the AES node.