I was encountering an issue today where Obj-Open-By-Handle would not open a key passed to it even though the instance existed in the database. I eventually noticed the check secondary storage checkbox param and this solved my issue. I could not find documentation on this parameter. Does anyone know what this does?
The Pega documentation seems to be missing about CheckSecondaryStorage checkbox information in Obj-Open-By-Handle method in activity. After looking into the java doc of the respective method regarding the aCheckSecondaryStorage parameter came to know that with this parameter we look for requested instance in secondary storage if it is enabled otherwise fall back to database.
Pega Platform supports copy of historical resolved cases along with its audit information to secondary storage location(Pega's shared S3 bucket) for future references/searches and compliance purposes. So based on the above parameter we can open the work object from the secondary storage.
@MarissaRogers - need your help in updating the documentation regarding CheckSecondaryStorage checkbox in Obj-Open-By-Handle method.
Posted: 3 years ago
Posted: 30 Apr 2019 14:33 EDT
Marissa Rogers (MarissaRogers)
Senior Knowledge Management Specialist