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Question

 Srikrishnakanth Koppuravuri (Srikrishnakanth)
Transavia

Transavia
NL
Srikrishnakanth Member since 2013 7 posts
Transavia
Posted: Apr 21, 2020
Last activity: Apr 21, 2020
Posted: 21 Apr 2020 3:38 EDT
Last activity: 21 Apr 2020 3:41 EDT
Closed

Changing timeline source

Hi,

At this moment, we have a Decisioning license and we enabled that feature, so that the customer timeline pulls events from the Apache® Cassandra® data store.

OOTB event store has a set of limited columns and I would like to store more data into this event store to achieve our requirement. As I understood, the OOTB event store cannot be modified, I would like to change the source of our timeline to a relational data base table. 

What are the consequences of changing the source? If I do this, will I loose the support from Pega? Will there be any impact on the future enhancements of this feature? 

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Pega Customer Service 8.1
Dev/Designer Studio
Financial Services
System Architect

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